Returns

Småfolk accepts a 14-day full right of return valid from the day you receive your order. In order to get the full purchase price returned, the goods must be returned unused and in the same condition as when received, and with a completed return slip attached.

When we have received your return package, we transfer the return amount to your account. We only refund to the credit card with which the goods were paid for. This is to avoid illegal use of stolen credit cards. Please note that the processing time is 5 working days.

Shipping costs for the use of returned goods or the return of goods that are desired to be exchanged are at your own expense. Småfolk does not receive goods sent "without delivery" or packages sent by cash on delivery.
Remember to save your postal receipt as documentation that the package has been sent.

If you have any questions, please contact Småfolk's customer service at:
Tel: +45 71 99 66 97 or via email info@smafolk.dk

Goods to be returned are sent to:

Småfolk A/S
Industrievej 59
4683 Rønnede
Denmark
At: Webshop

If you want to send your parcel back, from the GLS parcel shop where you collected your parcel, you can see the price list for shipments here:

https://gls-group.eu/DK/da/pakke-shops/pakke-shop-prices 

Exchange
Unfortunately, we do not offer exchanges. If you wish to exchange an item, please send the item back and place a new order for the new item.

Goods to be returned are sent to:

Småfolk A/S
Industrievej 59
4683 Rønnede
Denmark
At: Webshop

If you have any questions about this, you are always welcome to contact customer service at info@smafolk.dk / +45 71 99 66 97.